If you need to arrange a repair on your wheelchair, you can call the main switchboard number 0808 169 9633 between 7.00am and 11.00pm, seven days a week, including bank holidays.
When you phone for an emergency repair, your message will be sent to the duty field service engineer, who will call you back within one hour.
The emergency repair service is intended to support you within your home only. We may be able to help you if you have broken down at another location but this is not always possible. You may also need to get yourself home, with help from a friend, carer or via public transport.
Details of insurance companies that offer home recovery for you and your chair can be found on our Frequently Asked Questions page, or call and talk to us to see how we can help you.
Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.
Any cookies that may not be particularly necessary for the website to function and are used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies.
The below list details the cookies used in our website.
Cookie | Type | Duration | Description |
---|---|---|---|
_ga | Third Party | 2 years | NON-NECESSARY: This cookie is installed by Google Analytics. The cookie is used to calculate visitor, session, campaign data and keep track of site usage for the site’s analytics report. The cookie stores information anonymously and assigns a randomly generated number to identify unique visitors. |
_gat_gtag | Third Party | 1 minute | NON-NECESSARY: Google uses this cookie to distinguish users. |
_gid | Third Party | 1 day | NON-NECESSARY: This cookie is installed by Google Analytics. The cookie is used to store information of how visitors use a website and helps in creating an analytics report of how the website is doing. The data collected includes the number of visitors, the source where they have come from, and the pages visited in an anonymous form. |
cookielaw-info-checkbox-non-necessary | Third Party | 11 months | NECESSARY: This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category “Non-necessary”. |
cookielawinfo-checkbox-necessary | Third Party | 1 hour | NECESSARY: This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category “Necessary”. |
PHPSESSID | persistent | NECESSARY: This cookie is native to PHP applications. The cookie is used to store and identify a user’s unique session ID for the purpose of managing user sessions on the website. The cookie is a session cookie and is deleted when all the browser windows are closed. |